Portfolio

Imroc has worked across the globe leading best practice for providing better services for the people working in and being supported by them through our coproduced methodology. We have shared a selection of our projects and work in the case studies below, take a look through our Imroc journey.  

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Glossary

  • Learning spaces that offer co-produced workshops and courses which support and enable people to take control of the condition they live with and to live the lives they want to lead. They are underpinned by key principles which bring together the wealth of available knowledge, skills, experiences and wisdom of those using services and those who support them, those delivering services and subject experts.

  • A structured process of support and learning within working environments that enables individuals to develop knowledge and competence, assume responsibility for their own practice, and enhance consumer protection and the quality of services. Imroc encourages peer-to-peer supervision where possible, rather than peers being supervised by a different professional group.

  • Recovery-focused care emphasises the individual's journey towards healing and well-being, prioritising personal strengths, goals, and empowerment. This approach supports the belief that recovery is possible and centers on the person’s aspirations. It involves collaborative, person-centred planning, where the individual takes an active role in their recovery process. Services and supports are tailored to promote autonomy, self-determination, and social inclusion. Recovery-focused care also integrates a holistic view, addressing not just symptoms but overall quality of life, including physical health, social connections, and meaningful activities. It aims to build a fulfilling, self-directed life beyond the limitations of mental health or substance use issues.

  • A principle of working together, treating people being supported by services, carers, and professionals as equal partners in the design, development, delivery, and evaluation of services. Co-Production emphasises the importance of harnessing the insights and expertise of those with lived experience to create more effective and responsive services.

  • A group of people who share a common interest, profession, or passion and come together to fulfil both individual and group goals. Communities of practice focus on sharing best practices, learning from one another, and collectively solving problems within a specific domain or field. At Imroc, our training teams come together regularly to learn, share, and continuously develop their awareness and knowledge and reflect on their experiences.

  • A space to come together on a regular basis to exchange learning, share ideas, develop our thinking further and hear about the latest research and evidence on Recovery Colleges. A combination of presentations, guest speakers and group discussions give members the opportunity to share experiences and innovations, learn from each other and develop practice.

  • A professional service provided by lived and learnt experience experts to offer advice, guidance, and actionable solutions to organisations or individuals. In the context of Imroc, consultancy focuses on facilitating organisational change, embedding recovery principles, and enhancing peer support within services. It involves assessing needs, developing strategic plans, offering tailored training, and supporting the implementation of practices that are inclusive, equitable, and rooted in the wisdom of lived experience.

  • Referring to fairness and justice in the way people are treated and served. In the context of mental health services, equitable practices ensure that every individual has access to the support, resources, and opportunities they need to achieve their best health outcomes, regardless of their background, circumstances, or challenges. This involves addressing disparities and removing barriers to inclusion and participation.

  • A supportive relationship between individuals who share a common experience, which can include recovering from being in services and rebuilding a life outside of services. Peer Support Workers use their own lived experience to offer empathy, understanding, and encouragement to others in their recovery journey. It is based on principles of mutuality, respect, and shared responsibility for well-being.